Usually the co-payment amount is printed on the front of the insurance card. For BCBS, it reads OV. For some insurances it will be listed under specialist. This can be confusing as plans can change before a new card is issued, some plans actually have a different co-payment amount than is listed on the card, and some plans do not show the co-payment amount on the card. Please call the customer service number on the back of your card to verify your co-payment.
Can you waive my co-payments or deductible?
No. We would be in violation of our contracted relationship with your insurance carrier and risk losing our contract if we waived your responsibility for paying a co-payment or deductible. Without your payment, We would not be able to provide your service.
Is the co-payment like a tip?
No. You insurance carrier has a negotiated discounted fee schedule with us. When we receive payment from your insurance carrier for your visit, they deduct your co-payment amount from their payment. You are paying for a sizable portion of your treatment with your co-payment.
When is the co-payment due?
The co-payment is due at the time of your visit. For your convenience we accept all major credit and debit cards and flexible spending accounts.