Frequent Questions

Frequently Asked Questions

• What do Chiropractors do?
  In general, the first goal of Chiropractic treatment is to decrease any pain and swelling you may have. The next steps usually are to increase your flexibility and then to increase your strength and endurance, depending on your condition. The goal is always to improve your ability to do your daily tasks and activities. As with any exercise, you may have mild soreness or swelling as a result of treatment, and these should be noted by your Chiropractor. Your Doctor will watch your reaction to treatment, and will adjust your treatment as needed. This ongoing assessment and adjustment means that ...
• Who do Chiropractors care for?
  Chiropractors care for patients from a cross-section of society — all ages and occupations. Although most of those cared for fall between 18 and 50 years of age, chiropractors have reported good success with both infants and the elderly as well. Skilled and unskilled laborers comprise the biggest percentage of occupations represented. Interestingly, the advent of computer terminals and other factors in the modern office has meant many musculoskeletal problems in the white-collar workforce.
• Why do you Charge So Much per Visit ?
  Every therapy service is billed using a specific procedure code. Each insurance company has a set fee for each service code that they determine as an reasonable amount based on what other insurance companies, such as medicare, agree is a reasonable fee. Some of these customary amounts are also based on geographical location as well. The tricky part is that each insuracne company allows different fees for each service. Keeping up with them is hard. So to cover then all we have to set our fees for each service higher than what the each insurance companie will cover. For instance, ...
• What Much will I be Responsible for ?
  Every insurance plan is different. Employers and groups negotiate coverage and premiums. Occasionally, the coverage of a plan will change or terminate midway through treatment without us knowing. It is not possible for your provider to know that your coverage changes or terminates, how much coverage you have used before coming to our office, how much of your deductible has been used, or how many visits you have left under your plan. Privacy regulations prevent your insurance carrier from providing us that information. Isn’t it your responsibility to tell me how much my insurance will cover? It is the patient’s ...
• What is a Health Savings Account ?
  In the past few years, employers have been putting together accounts that allow employees to put in pre-tax dollars that can be use for health care expenses, like deductibles and CoPays and medicines. Most of these accounts are regulated by health insurance companies and unfortunately they will reject some costs like vitamin supplements. A health savings account (HSA) is a tax-advantaged medical savings account available to taxpayers in the United States who are enrolled in a high-deductible health plan. The funds contributed to an account are not subject to federal income tax at the time of deposit. Unlike a flexible ...
• Do I Have Massage Therapy Coverage ?
  Massage Therapy is only covered if it is performed by our Physical Therapists. It is not covered if it is done by a massage therapist. Insurance companies look at massage therapy just like it is any other therapy service, which means, It is covered in 15 minute increments of therapy, with a maximum of 30 minutes.
• Do I Have Chiropractic Coverage ?
  Chiropractic Doctors are experts in how the musculoskeletal and neuromuscular systems function. Chiropractic services are cost-effective. Early Chiropractic intervention prevents more costly treatment later, can result in a faster recovery, and reduces costs associated with lost time from work. Patients pay less when they have direct access to Chiropractic services. A study conducted to determine whether direct access to physical therapy services was cost-effective found that patients who went directly to a Chiropractor had fewer episodes of care, and services were ultimately less costly. Checking is easy, Call us today 480.607.4436 and we will check your benefits for you, before ...
• What is Better a PPO Plan or a HMO Plan?
  Most Americans who have health insurance through their employer (and many who are self-insured) are enrolled in some type of a managed care plan – either an HMO or PPO. The most common types of managed care plans are health maintenance organizations (HMOs) and preferred provider organizations (PPOs). Less common are point-of-service (POS) plans that combine the features of an HMO and a PPO. All managed care plans contract with doctors, hospitals, clinics, and other health care providers such as pharmacies, labs, x-ray centers, and medical equipment vendors. This group of contracted health care providers is known as the health ...
• Is Chiropractic safe for children?
  Those few words do more to describe why your children should be under chiropractic care then any statements we can make. From the moment of birth our bodies are subjected to tremendous stress. Lets face it, the birth process itself is incredibly stressful on both mother and child, the newborn neck must be bent one way then another just to pass through the birth canal. Many infants are effected by this and are left with a subluxation or spinal misalignment, which if left untreated can lead to deformities and pinched nerves. These conditions lead to other problems not so obvious ...
• What Insurance Companies do you take?
  Most Insurance companies offer 30 to 120 visits for Chiropractic and physical therapy. The following list is insurance companies were we participate in thier network and Companies that we accept coverage for but we are not in their network yet. AARP, AETNA, AZ Foundation, Beechstreet, Benesight, Blue Cross Blue Shield, CCN, CIGNA, CNA Health, Emblem Health, First Health, Galaxy Health Network, Guardian, Health Management Network, Health Net, Health payers USA, Humana, Mail Handlers, Mayo Health Plans, Medicare, Multiplan, National Choice Care, National Preferred Network, Pacificare, PHCS, Prime Health Services, Principle Life Ins., Professional Benefit, Provider Select, Railroad Medicare, Safeco, Schaller ...
• What is a Deductible?
  In an insurance policy, the deductible is the amount of expenses that must be paid out of pocket before an insurer will pay any expenses. In general usage, the term deductible may be used to describe one of several types of clauses that are used by insurance companies as a threshold for policy payments. Deductibles are typically used to deter large number of trivial claims that a consumer can be reasonably expected to bear the cost of. By restricting its coverage to events that are significant enough to incur large costs, the insurance firm expects to pay out slightly smaller ...
• What is better a PPO or an HMO?
  Most Americans who have health insurance through their employer (and many who are self-insured) are enrolled in some type of a managed care plan – either an HMO or PPO. The most common types of managed care plans are health maintenance organizations (HMOs) and preferred provider organizations (PPOs). Less common are point-of-service (POS) plans that combine the features of an HMO and a PPO. All managed care plans contract with doctors, hospitals, clinics, and other health care providers such as pharmacies, labs, x-ray centers, and medical equipment vendors. This group of contracted health care providers is known as the health ...

• What is Chiropractic?
  Chiropractic is a health care specialty involved with evaluating, diagnosing, and treating disorders of the musculoskeletal system. The ultimate goal of Chiropractic is to restore maximal functional independence to each individual patient. To achieve this goal, physical modalities such as exercise, heat, cold, electricity, and massage are utilized in conjunction with Chiropractic Care. Chiropractors are licensed health care professionals with a doctorate degree in Chiropractic Medicine. Chiropractors evaluate, diagnose, and manage the patient’s treatment plan, customizing it to each individual’s needs. Physio therapy is ordered by the Chiropractor when it is felt that such a course of treatment would be ...
• What is a Deductible ?
  In an insurance policy, the deductible is the amount of expenses that must be paid out of pocket before an insurer will pay any expenses. In general usage, the term deductible may be used to describe one of several types of clauses that are used by insurance companies as a threshold for policy payments. Deductibles are typically used to deter large number of trivial claims that a consumer can be reasonably expected to bear the cost of. By restricting its coverage to events that are significant enough to incur large costs, the insurance firm expects to pay out slightly smaller ...
• How Many Visits do I get per year ?
  Most Insurance companies offer 30 to 120 visits for physical therapy. Medicare and Medicaid provide Physical Therapy benefits that many of my patients don’t fully understand. Both Medicare and Medicaid have what is called a Physical Therapy cap. Just like private insurance that people get as a benefit from their employer or purchase individually, Physical Therapy benefits are limited. For Medicaid the cap is 25 Physical Therapy visits per year. Medicare requires that the patient pay a $155 deductible, then they pay 80% of Physical Therapy services up to a cap of $1860. For my patients, a Medicare cap of ...
• What Much is my CoPay per visit ?
  Usually the copament amount is printed on the front of the insurance card. For BCBS, it reads OV. For some insurances it will be listed under specialist. This can be confusing as plans can change before a new card is issued, some plans actually have a different copayment amount than is listed on the card, and some plans do not show the copayment amount on the card. Please call the customer service number on the back of your card to verify your copayment. Can you waive my copayments or deductible? No. We would be in violation of our contracted relationship ...
• What Is Reasonable and Customary ?
  Every therapy service is billed using a specific procedure code. Each insurance company has a set fee for each service code that they determine as an reasonable amount based on what other insurance companies, such as medicare, agree is a reasonable fee. The tricky part is that each insurance company allows different fees for each service. Keeping up with them is hard. The terms “reasonable, usual and customary” refer to charges made by your health insurance provider for a given medical service. A charge is considered reasonable, usual and customary if it matches the general prevailing cost of that service ...
• Do I Have Physical Therapy Coverage ?
  Physical therapists are experts in how the musculoskeletal and neuromuscular systems function. Physical therapist services are cost-effective. Early physical therapy intervention prevents more costly treatment later, can result in a faster recovery, and reduces costs associated with lost time from work. Patients pay less when they have direct access to physical therapy services. A study conducted to determine whether direct access to physical therapy services was cost-effective found that patients who went directly to a physical therapist had fewer episodes of care, and services were ultimately less costly. Checking is easy, Call us today 480.607.4436 and we will check your ...
• What Health Insurance Do You Take ?
  Most Insurance companies offer 30 to 120 visits for physical therapy. The following list is insurance companies were we participate in thier network and Companies that we accept coverage for but we are not in their network yet. AARP, AETNA, AZ Foundation, Beechstreet, Benesight, Blue Cross Blue Shield, CCN, CIGNA, CNA Health, Emblem Health, First Health, Galaxy Health Network, Guardian, Health Management Network, Health Net, Health payers USA, Humana, Mail Handlers, Mayo Health Plans, Medicare, Multiplan, National Choice Care, National Preferred Network, Pacificare, PHCS, Prime Health Services, Principle Life Ins., Professional Benefit, Provider Select, Railroad Medicare, Safeco, Schaller / Anderson, ...
• What should I expect on my first visit?
  At your first Chiropractic visit, your Chiropractor will review your medical history and do a physical evaluation. Depending on your diagnosis or symptoms, your Chiropractic Doctor may evaluate your flexibility, strength, balance, coordination, posture, and/or heart rate and respiration. Your Doctor may look at how you walk or get up from lying down (functional activities), along with how you use and position your body as you perform activities (body mechanics). The Chiropractor will work with you to decide on your goals for therapy and to begin planning your treatment. Sometimes we may need some x-rays or an MRI so you ...
• Is Chiropractic Safe during Pregnancy?
  Today women have become increasingly concerned about their health during pregnancy. Eating healthy foods as well as avoidance of alcohol, caffeine and cigarettes are to be congratulated. Today’s’ mothers are more aware of how prenatal care effects fetal health. Chiropractic care is an integral part of prenatal care. During pregnancy a women’s body releases many hormones. One of these is Relaxin which purposely reduces ligament tension. This has the effect of “relaxing” or loosening the ligaments and allowing more movement of the structures to which they are connected. This is necessary because of the many postural changes that occur during ...
• What is my copay per visit?
  Usually the co-payment amount is printed on the front of the insurance card. For BCBS, it reads OV. For some insurances it will be listed under specialist. This can be confusing as plans can change before a new card is issued, some plans actually have a different co-payment amount than is listed on the card, and some plans do not show the co-payment amount on the card. Please call the customer service number on the back of your card to verify your co-payment. Can you waive my co-payments or deductible? No. We would be in violation of our contracted relationship ...
• What is a Health Savings Account?
  In the past few years, employers have been putting together accounts that allow employees to put in pre-tax dollars that can be used for health care expenses, like deductibles and Co-Pays and medicines. Most of these accounts are regulated by health insurance companies and unfortunately, they will reject some costs like vitamin supplements. A health savings account (HSA) is a tax-advantaged medical savings account available to taxpayers in the United States who are enrolled in a high-deductible health plan. The funds contributed to an account are not subject to federal income tax at the time of deposit. Unlike a flexible ...

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